The Shiro Corporation , DENPASAR – Authorities Ngurah Rai International Airport recording a number of airlines from Singapore and Australia canceling flights to and from Bali The impact of the eruption Gunung Lewotobi Male.
The General Manager of PGS, I Gusti Ngurah Rai International Airport, Wahyudi explained that several airlines serving flight routes to Singapore and Australia have decided to cancel their flights. A total of 12 international departures and 5 domestic departures have been canceled due to eruption activities.
"The 12 flights consist of 3 flights from Singapore, Melbourne (2), Brisbane (2), Adelaide (1), Sydney (1), Pudong (1), Auckland (1), Delhi (1). Meanwhile, the 5 affected domestic departures are 4 routes from Labuan Bajo and 1 route from Semarang," Wahyudi explained in his official statement on Wednesday (18/6/2025).
For arrivals, up to this point, there have been 13 international flights and 2 domestic flights canceled by the airlines.
The thirteen international routes are: three flights to Melbourne, two flights to Brisbane, and one flight each to Singapore, Adelaide, Sydney, Perth, Darwin, Shanghai, Auckland, and Delhi. Additionally, two arrivals from Labuan Bajo have been affected.
Due to the natural disaster impacting some flight schedules, the airline is offering passengers the option for a refund ( refund re-scheduling), reschedule ), or route setting redirection ( <div>reroute</div> ).
"Kami consistently memperbarui perkembangan situasi ini dengan berkoordinasi dengan pihak terkait and berharap kondisi dapat segera normal kembali. Saat ini kami menyediakan area untuk" helpdesk "For passengers located on the 2nd floor of the international terminal as well as for domestic flights, services are available at the airline service center in the domestic departure lounge," said Wahyudi.
Helpdesk This is used to facilitate passengers who want to check the status of their flight, as well as serving as an area for passengers to process refunds. refund re-scheduling), reschedule ), or route setting redirection ( <div>reroute</div> ) with the airline.
As a sign of the airport authority's concern for passengers who are already at the airport but whose flights have been affected, bottled water is provided and several areas in the airport can be used for resting or storing luggage.
Wahyudi mentioned that since receiving information that Mount Lewotobi has become active again, they have prepared personnel to actively coordinate and carry out aerodrome observation through paper test to check for the presence of volcanic ash dispersion in the airport area.
As of Wednesday (18/6/2025) at 08:00 WITA, the paper test results were negative, with no detection of volcanic ash, so as of now, the operational flights at I Gusti Ngurah Rai Airport are running normally.
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